Privacy Policy for Genesis Home Improvements SMS Campaign

Last Updated: 5/22/2025

1. Introduction

At Genesis Home Improvements, we value your privacy and are committed to protecting your personal
information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your
information in connection with our SMS campaigns.

2. Information We Collect

When you opt-in to our SMS campaign, we may collect the following information:
• Phone Number: Required to send SMS messages.
• User Preferences: Information about your preferences or interests that you may provide to us.
• Interaction Data: Details about your engagement with our messages, such as message opens,
links clicked, and responses.
We will only collect the information necessary to provide our services and comply with
applicable laws.

3. How We Use Your Information

We use the information collected for the following purposes:
• To send you promotional, informational, and transactional SMS messages as part of our
campaign.
• To customize the content of messages based on your preferences.
• To improve our services and understand your interests.
Your phone number will not be used for purposes other than those outlined in this Privacy Policy
without your explicit consent.

4. How We Share Your Information

We respect your privacy and will not sell, rent, or lease your phone number or other personal
information to third parties. We may share your information with:
• Service Providers: Third-party vendors that help us deliver our SMS campaign. These
providers are contractually obligated to protect your information and may not use it for their
purposes.
• Legal Obligations: We may disclose your information if required by law or in response to a
valid legal request, such as a subpoena, court order, or government regulation.

5. Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or
disclosure. However, no internet-based or wireless transmission is 100% secure. By
participating in our SMS campaign, you acknowledge that you provide your information at your
own risk.

6. Opt-Out and User Rights

You may opt out of receiving SMS messages from us at any time by replying “STOP” to any
message you receive. You may also reply with “INFO” to get more information about your
subscription or to contact our support team.
We honor your rights to:
• Access and receive a copy of the information we hold about you.
• Request correction or deletion of your personal information.
• Limit our use of your information.
For any of these requests, please contact us at 858-792-9444.

7. Data Retention

We will retain your personal information for as long as it is necessary to fulfill the purposes
outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce
our agreements.

8. No personal information will be shared with third-parties for marketing purposes

9. Children’s Privacy

Our SMS campaigns are not directed at children under the age of 13. We do not knowingly
collect or maintain information from children under 13 without parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page
periodically for any changes. Your continued participation in our SMS campaign after any
updates signifies your acceptance of the revised policy.

11. Mobile Opt-In

Mobile opt-in will not be shared with third parties for marketing or promotional purposes

12. Contact Us

If you have any questions about this Privacy Policy or our SMS campaign, please contact us at:
(858) 792-9444
info@genesishomeimprovementssd.com
5482 Complex St STE 105, San Diego, CA 92123